Across geographies, E-commerce stores are losing customers due to inaccurate order delivery estimates, inefficient lost and damaged shipment handling, and complex returns process. Most e-commerce stores still depend on disjointed legacy systems to handle last-mile delivery disruptions. In contrast, AI-Powered algorithms of ShippingChimp offer real-time as well as predictive analytics into each and every order delivery.
ShippingChimp helps merchants reduce the number of “Where is my order calls/messages by providing a self-serving intuitive order tracking & dispute management portal.
Businesses can configure accurate order delivery estimates with ShippingChimp’s recommendation engine. Additionally, with predictive algorithms, it enables proactive delivery updates (including delays), single-click returns, and shipping cost analytics to reduce/optimize shipping spend.
Businesses can readily integrate their major eCommerce platforms, shipping carriers, CRM & order management systems to consolidate all data related to order and shipping carrier on a single platform
ShippingChimp empowers businesses to offer a memorable white-glove experience to their customers. Thus resulting in fierce customer loyalty and boosting sales.
Proactive branded delivery updates to customers
Real-time order tracking
Disputes management portal
Branded order tracking page
When you choose to work with a tawk.to partner, you know you're dealing with an organization that is committed to customer satisfaction.
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!