Enable and manage the consent form

Learn how to enable and configure the consent form in tawk.to to respect visitor privacy and meet data protection requirements before a chat begins. This video covers how to set up separate forms for European and US visitors, how tawk.to automatically shows the right form based on where each visitor is located, and how to customise the message, privacy policy link, and button labels for each. You'll also see how to enable AI disclosure to align with emerging rules like the Utah AI Act, and why nothing is collected until a visitor gives their consent.