tawk.to
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· Live Chat

Businesses use tawk.to to turn website visitors into customers

Answer visitors the moment they message you, in real time, right from your website. Add unlimited team members, live in minutes.

Get StartedSee it in action
· Unlimited team members· Real-time· Easy setup
· 01 / How it works

A day on live chat

From the visitor's first scroll to your team's last reply, built around how chat actually happens.

studiomaya.com/pricing
⚡ Trigger · /pricing
Hi! Saw you're comparing plans — need a hand? 👋
Apollo
01 / Visitor lands

Know who's there before you say hi.

See who's on your site, what they're reading, and what they typed before they hit send. Triggers fire on URL, behaviour, or referrer.

  • ·Smart triggers
  • ·Real-time visitor insight
  • ·Auto-routing and departments
Hi! Does this work on Shopify?
Yes — one-click install.
✦AI Suggest: “Want me to send the install link?”
tawk.to/shopify-install
Perfect — thank you! 🙌
/sho45 langs · 📎 · #
02 / Conversation opens

Reply faster than you can type.

Shortcuts and canned replies handle the easy 80%. AI Assist suggests next-best replies and polishes tone. Share files, auto-translate, tag for reporting.

  • ·Shortcuts and canned replies
  • ·AI Assist, suggested replies and tone
  • ·Files, 50+ languages, tags
dashboard.tawk.to
Marco
● live now
Is checkout down? My card keeps failing.
On it — try again now 🙏
Worked, thanks!
Message…
03 / Off-desk

Close the laptop, keep the conversation.

Native iOS, Android, macOS, and Windows apps. Pick up where a teammate left off. Push notifications so nothing slips through.

  • ·iOS, Android, macOS, Windows
  • ·Push notifications
  • ·Transfers and teammate handoff
· 02 / Real-time

One conversation, both sides

The widget your visitor sees, and the inbox your team replies from, the same chat, live, in real time.

studiomaya.com/checkoutVisitor
studiomaya
ShopAbout🛍
Checkout
Linen Throw — Sand
Qty 1
$180.00
Ceramic Mug · set of 2
Qty 1
$60.00
Total$240.00
Pay $240.00
⚠ Card declined — please try again
Studio Maya
Studio Maya
Replies instantly
Type a message…
dashboard.tawk.to/inboxAgent
Marco
Marco (visitor)
Messenger
SMS
WhatsApp
Telegram
Email
Outlook
ReplyWhisperSmart reply
Reply…
· Instant delivery· Typing indicators· Desktop and mobile apps
· 03 / Setup

Live in minutes

Paste one snippet. Tweak the look. Take your first chat. (Yes, really.)

Step 01

Paste the snippet.

Drop one line into your site, anywhere you can edit HTML. Or use a one-click installer for Shopify, WordPress, Wix and 50+ others.

⧉ Copied
<script>
var s=d.createElement('script');
s.src='embed.tawk.to/...';
s.async=true;
</script>
Step 02

Make it yours.

Match your brand. Set your greeting. Pick where the widget sits. No designers, no developers, just you and the dashboard.

Color#03A84E
👋Hi there! Got a question?
Position
Step 03

Take your first chat.

Visitors start messaging. You start replying. The whole product unlocks instantly, no demo call, no sales gate.

Sara · /pricingNEW
Hey, do you support Shopify?
Yes — one-click install 👇
tawk.to/shopify-install
· No card· No setup fee· No 14-day clock
· 04 / AI Assist

AI takes the first shift

Apollo answers the routine questions, hands off the ones that need you, and drafts your replies when you take over. You approve every send.

Handles the common queries

Apollo answers FAQs — shipping, pricing, hours — instantly and around the clock, so your team skips the repetitive stuff.

Do you ship to Canada?
Yes — delivery takes 3–5 days. Want the rate?
Yes please!

Escalates when it needs you

When a chat needs a human, Apollo routes it to you with the full conversation and context attached — no one starts cold.

Needs a human — handing off
You
Assigned to you
Billing inquiry · waiting 0:12
Full transcriptVisitor detailsOrder history

Assists while you reply

Jot the gist and AI Assist drafts it in your voice. Smart Replies line up the next message — you approve every send.

ya we ship there, takes a few days
AI Assist
Yes — we ship to your country! Delivery takes a few days.
· More than your website

Talking to customers on WhatsApp, email and more? Every channel lands in one shared Inbox your whole team works from.

Explore the shared Inbox
· 05 / No catch

This is the entire signup

Really. One field, then you're in.

Work email
you@company.com
Start
No credit card field
No “request a demo”
No sales qualifier

Turn your next visitor
into a customer

Live in minutes. The whole product, the moment you sign up.

Get Started
· Easy setup· No credit card