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· Add-ons

The platform is free.
These are the extras.

tawk.to stays free because the business runs on optional services — not on locking software behind plans. Add only what you need, toggle it off any time.

Get StartedBrowse the add-ons
· No credit card to start· Per property, not per seat· Cancel any time
· Optional add-ons

Four things we charge for. Everything else is free.

Four software add-ons. Mix and match — or use tawk.to entirely for free, like 99% of businesses do.

01

AI Assist

$29/ mo

AI agents & AI workflows — answer from your knowledge base and automate the routine, handing off to a human when needed.

  • AI agents trained on your knowledge base
  • AI workflows automate routine tasks
  • Seamless hand-off to your team
Try AI Assist
02

Whitelabel

$29/ mo

Make every touchpoint yours. Remove the tawk.to badge and run your chat widget, Chat Page, Knowledge Base, and emails on your own brand and domain.

  • Remove the “Powered by tawk.to” badge
  • Custom domains for your Chat Page, Knowledge Base, chat link, and popout widget
  • Branded ticketing emails from your own address
Add in dashboard
03

Voice Agents

From $49/ mo + usage

A voice agent that answers your phone, in your words — trained on your content, live on a real number.

  • Answers inbound calls 24/7, in any language
  • Trained on your own knowledge base
  • Warm transfer to a human when it matters
Join the waitlist
04

Data Enrichment

From $59/ mo

See who's on your site, named, before they ever fill in a form — then fill the gaps on every contact you already have.

  • Identify the company behind anonymous visitors
  • Verified business emails & direct phone numbers
  • Synced straight to your CRM
Add in dashboard

· 99% of businesses use tawk.to entirely for free. The other 1% pay for these add-ons.

· 01 / AI Assist

Your front line, automated

AI Assist puts AI agents and AI workflows to work the moment a conversation starts — answering from your knowledge base, automating the routine, and handing off to your team the instant a human is needed.

$29/ mo

Forever-free tier for limited volume — paid plans from $29 / mo.

Try AI Assist
Live Chat
Do you ship to Canada?
AI Agent
Yes — we ship across Canada in 3–5 business days. Want me to start an order?
Handed to your team with full context
AI Agents
Trained on your knowledge base, they answer questions instantly — around the clock, in your brand's voice.
AI Workflows
Automate the repetitive — routing, qualifying, and follow-ups — so your team only touches what matters.
Human hand-off
When a conversation needs a person, it passes to your team with the full context attached.
Always in sync
Point it at your help docs and it stays current — update an article and the answers update with it.
· 02 / Whitelabel

Make it entirely yours

Remove the tawk.to badge and run your chat widget, Chat Page, Knowledge Base, and ticketing emails on your own brand and custom domains — so visitors only ever see you.

$29/ mo

Per property — toggle on or off any time.

Add in dashboard
chat.yourbrand.com
YYourBrand Support
Hi! How can we help today?
No “Powered by” badge

Remove the badge

Replace “Powered by tawk.to” so the widget reads as a native part of your own site.

Your own domains

Host the Chat Page, chat link, popout widget, and Knowledge Base on your custom domains.

Branded emails

Send ticketing emails and chat transcripts from your own support address.

· 03 / Voice Agents

Answer every call, in your words

A voice agent that answers your phone, in your words. Trained on your content and live on a real number — so no call goes unanswered.

From $49/ mo + usage

Free tier to build and test before you launch.

Join the waitlist
Live Call
00:42
AI Voice Agent
Answering on +1 (555) 012-3456
Warm transfer to your team when it matters
Answers inbound 24/7
Picks up every inbound call around the clock, in any language.
Outbound too
Makes outbound calls as well as taking them.
Trained on your content
Learns from your own knowledge base to answer accurately.
Warm human transfer
Hands the call to a person the moment it matters.
Your own number
Live on your own phone number, set up in minutes.
Free to test
Build and test on a free tier before you go live.
· 04 / Data Enrichment

Know who's really there

See who's on your site, named, before they ever fill in a form. Then fill the gaps on every contact you already have — automatically.

From $59/ mo

Billed per property — scales with volume.

Add in dashboard
?Unknown visitor
JL
Jordan Lee
Head of Ops · Acme Inc.
Company
Acme Inc.
Industry
SaaS · 200–500
Phone
+1 (555) 014-2200
Email
jordan@acme.com
Identify anonymous visitors
See the company behind the anonymous traffic already on your site.
Intent signals
Know which pages they actually read before they reach out.
Verified contact data
Business emails and direct dials — plus personal emails and mobiles where available.
Full firmographics
Company name, size, industry, and funding on every contact.
Synced to your CRM
Enriched profiles flow straight into Contacts.
Scales with volume
Billed per property, scaling as you grow.
· Common questions

Questions about the add-ons

Still have questions?
Talk to us →

AI Assist runs AI agents that answer from your knowledge base and AI workflows that automate routine tasks, handing off to a human when needed. There's a forever-free tier for limited volume; paid plans start at $29 / mo.

· Start free

The platform's free. Add the rest when you need it.

Spin up tawk.to at $0 and add AI Assist, white-label, voice agents, or data enrichment only when they earn their place.

Get Started
· Free forever· No credit card· Cancel any time