tawk.to answers before the patient calls back
A patient asking “are you taking new patients?” shouldn’t hit a busy signal. tawk.to answers every appointment and front-desk question — during the rush, after close, in any language. Free, forever.
Every missed message is a patient who booked somewhere else
From the front-desk rush to the after-hours question to the patient who’s been in before, tawk.to is there for all of it.
The phone rings while the waiting room fills.
Reception can’t catch every call at once. Chat handles the routine questions — hours, insurance, booking — in a tap, so the front desk can focus on the person actually standing there.
- ·Saved replies for hours, insurance & forms
- ·Book and reschedule right in the chat
- ·Staff reply from any device at the desk
The question came at midnight. The booking went to whoever answered.
“Are you open Saturday?” “Do you take new patients?” “Where do I park?” The AI assistant answers common questions from your own info around the clock and captures new-patient inquiries — so a late question is still a morning appointment.
- ·AI answers from your FAQs & policies
- ·Captures new-patient inquiries
- ·Books into the first open slot
Every patient, remembered.
A returning patient shouldn’t start over. Every chat is tied to a contact with their history and notes, so the front desk picks up right where the last visit left off.
- ·Contact history and notes in one view
- ·Tag by visit type or provider
- ·Follow up on recalls and reminders
Reception that never puts you on hold
Dental, medical, vet, or a specialist’s office — the same appointment conversation follows the patient from the first inquiry to the follow-up, in whatever language they speak.
- 1New patient inquiry
Turn a question into a first appointment.
“Are you taking patients?” “Do you take my plan?” Answer in the moment and book the first visit before they call another office.
- 2Before the visit
Confirm, remind, and cut the no-shows.
Send reminders, answer the “what do I bring?” and “where do I park?”, and reschedule in a tap.
- 3After the visit
Keep the chair filled.
Follow up, book the next recall, and every conversation stays on the contact for next time.
A full product, not a free sample
The same platform trusted from the single-chair practice to the multi-location clinic — and it runs a real front desk on the free plan.
- ✓No per-seat fees. The whole front desk and every provider, all on it.
- ✓Live the day you install. One snippet on your site, no IT project.
- ✓Reply from the desk or on call — iOS, Android, web and desktop.
Go see your patients.
We’ll get the front desk.
Every call and new-patient question gets answered — through the rush and long after you’ve closed for the day. Free, forever.