How millions of companies delight billions of customers.
Everything you need to create exceptional customer experiences at every touchpoint throughout the customer journey.
Over 3 billion people interact via tawk.to every month
100% Free - Read why
Sarah K
I can't find my order confirmation
James L
Do you offer enterprise pricing?
Amir Hassan
Damaged item received
Lena Müller
Can I customize the widget colors?
Ryan Mitchell
RE : API integration
Sophie Carter
Need help with widget setup
Emily Watson
Billing inquiry
James Rivera
Feature request
Hi, I placed an order yesterday but never got a confirmation email.
2:45 PM
I'm sorry to hear that! Let me look into it for you.
2:46 PM
I can't find my order confirmation
2:48 PM
Inbox
Every channel, answered in one place
CRM
Know every customer before you reply
Pipeline
Every deal, from first hello to won
Automations
Instant AI answers, day and night
Knowledge Base
Answers customers can find themselves
Activities
Bookings without the back-and-forth
Chat Widget
Make the widget match your brand
Feedback
Let customers vote on what's next
Drowning in tools
Chat in one app. Contacts in another. Tasks in a third. Socials everywhere. Messages pour in from every direction, and because nothing talks to anything, replies slip, follow-ups stall, and customers are left waiting.
3 new messages
Last edited 6 days ago
12 unread
Card stuck in review
2 DMs unanswered
Draft never sent
Valuable businesses, value relationships
Millions of businesses run on tawk.to.
Conversations that go unanswered look the same everywhere.
Finally, everything’s connected
Every deal, meeting, ticket and idea links back to the one contact record. One system, start to finish.
Every enquiry, one dashboard
You stop juggling apps just to keep up.
Conversations turn into contacts
Talk to someone once, and their history sits on the contact for next time.
Turn a name into a full profile
Company, role and verified details fill in, so you know who you’re dealing with.
Move anything through your stages
A deal, an order, an application, each one moves along, and you see where it stands.
See what’s done and what’s next
Calls, notes and tasks all land on the contact, so the next step is clear.
Track each issue through to done
When an enquiry is a problem, not a sale, it becomes a ticket on the same contact and stays open until resolved.
Customers shape what you build next
The people you support come back with ideas, so you turn the most-voted into a public roadmap, then a changelog when they ship.
All the tools you need. For every step of the customer journey.
AI that thinks like you, and learns from you.
Instant answers around the clock. The AI resolves routine questions instantly, any hour, across multiple languages.Your team does the part no machine can: they review its answers, correct the ones that miss, and feed it the knowledge it draws from. Every correction makes the next answer better. And when a conversation actually needs a person, a person takes it, with full history and full context right when they need it.
The crew that builds tawk.to answers customer conversations every day. We make the tools we want to use ourselves.
One snippet. Live in minutes.
Paste it and you’re live, free. The rest happens in your dashboard: customise the chat, switch on your channels, add your team. No developer needed.
One snippet of JavaScript. No build step, no ticket to engineering, no redeploy.
Native apps for iOS, Android, macOS and Windows. Pick up a conversation where you left off, on any screen.
One platform that grows with you, trusted from the corner shop to the Fortune 500
Millions of businesses run on tawk.to, a solo founder answering chats between jobs, and the support teams at names you’d know, all on the same free platform. Over three billion people interact via tawk.to every month.
“You shouldn’t have to pay to speak with your own customers.” — Robert, Founder, tawk.to
That’s the whole reason: tawk.to.
A complete solution for
AI and human agents
Automate the boring stuff, empower your team with the tools they need. Forever free, setup and live in minutes.