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Sample test 2 Company LLC
www.sampletest2companyllc.com
23/06/2021
Dear Mr. Sample Test 2 Company,

Thank you for the opportunity to provide the following information and recommendations in regard to your upcoming sale.

We believe your unique property will have wide appeal to a broad range of buyers.

This proposal draws on the combined experience and strength of the entire Noel Jone’s network, together with extensive local knowledge, marketing prowess, and deep insight into buyer demographics and motivations.

Our focus is to provide you with practical information and recommendations to help you make the most informed decision, and one that will support your next property and lifestyle endeavors.

We also like to keep things simple and straightforward, both here and throughout the sales process.

TESTSSSSS!!!!!!!
6-16-21

This is Updated

Yours sincerely,
John Doe 2
Social Manager President
888-7777
johndoe.test2@tawk.to

tawk.to

Enhancing communication, supporting sales

Who?

tawk.to is the most widely used chat application on the planet. Ranked #1 with a 98% customer satisfaction score, we make it easy for over four million people to communicate and transact with billions of customers. No matter where they are or how they pay.

How?

tawk.to offers free Messaging and CRM software. It’s easy to use across all devices and integrates with software you use every day. Create unlimited properties, customizable widgets and agent seats. Monitor and chat with customers in real time. Then follow up in a built-in ticketing and support center. 

Why?

We expect businesses to respond to us as quickly as our family and friends would.  Six out of ten customers are more likely to buy when they receive answers in the first minute. (Ifbyphone) And if they don’t find fast answers, 45% will abandon the cart mid-purchase. (Forrester)

35% more people made a purchase online after using live chat
― eMarketer

Why Free?

tawk.to gives entrepreneurs the tools they need to make lives easier and the world better. Whether that be tools, jobs, time, money, care, opportunity, empathy, compassion, advice or forgiveness.

Model 1 - The traditional SaaS model

The traditional SaaS model sells you a subscription to the software and competes based on the features they offer. The more often they communicate with you and provide support, the lower their margins. 

Model 2 - The tawk.to model

tawk.to follows a value-driven model where we give our software away for free and provide 24×7-365 live support. As a result, we have obtained mass adoption. Should you decide to subscribe to our Hired Agent service, you can do so for as little as $1/hr for an agent to answer the chat.

Our mission:

We believe all businesses, regardless of size or location, should have access to the best tools to communicate and transact with their customers, and we solely monetize at the junction where our customers derive value and benefit, not just by giving or limiting access to certain features.

You shouldn't have to pay to chat with the visitors on your website. They're your visitors!
― Robert D’Assissi, co-founder and CEO, tawk.to

FREE premium features

Widgets and Chat Pages

Monitor and chat with your customers in real time in a widget customized for your brand. Or share a link and start a chat on a hosted Chat page.

Messaging and Ticketing

Assign tickets and follow-up in a built-in support center. Know which agent responded last and search past conversations by keyword.

Knowledge Base

Share information and empower customers to help themselves in a searchable Knowledge Base. Add articles and videos to guide users and answer FAQs.

CRM

Capture the customer journey in a single view. See past chats and ticketing support emails. With all your data in one place, you have the context to make every conversation relevant.

Live Chat Widget and Chat Pages

The tawk.to widget makes it easy to start conversations with visitors on your websites. You’ll be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.

Compatible with all modern browsers,  tawk.to is completely secure and packed with premium features.  Add a widget to any website. Share a link to a free hosted Chat Page. Start a chat anywhere — from your email or your business card.

Don’t have a tawk.to account? Create one for free here!

We’re closed on the weekends, but our tawk.to is open all weekends and evenings.
― Debbie Sardone, Founder, President, Buckets and Bows

Premium live chat and support features — 100% FREE

Customized widget and messaging

Empower your agents in the chat

Deliver outstanding customer experiences

View data and engagement

Coming soon

Add-on services

For companies seeking additional support, tawk.to offers a complete customer service solution.

Hired Agent service by tawk.to

Our Hired Agents assist your customers as in-house agents via live chat. We can cover any schedule or time zone up to 24x7-365. Plans start from $1/hr

Virtual Assistant service by tawk.to

Virtual assistants provide in-house administrative and creative services. Get help for everything from answering the phone to graphic design and accounting

Remove Branding

Remove our branding and add your own to your widget and ticketing emails. Add a custom URL to your hosted pages and Knowledge Base

Video + Voice + Screensharing

Enjoy face-to-face conversations, offer product demonstrations and engage more customers on your site, from a link or at virtual events

Hired Agent service by tawk.to

Your dedicated team for customer success

The Hired Agent service at tawk.to bridges the gap for growing businesses in need of additional support. Our experienced agents act as your in-house team responding to customers in real time — on your schedule and time zone.

All of our agents are trained, screened and interviewed to provide an excellent match for your business. We can provide a single agent several hours per week or a full-time staff dedicated to your websites and properties. Monthly plans make it easy with no long-term contracts and no cancellation fees.

Let tawk.to bring an experienced team of industry experts to represent your business.

Unless you work 24 hours a day 7 days a week, you’d better have somebody on call, because people don’t always work on your schedule, they work on their own.
― Mark Leves, CoFounder, True Corp

Our standard plans in US Dollars:

FULL TIME

$220

/hour
40 hrs / wk

Schedule up to 40 hrs a week — perfect for connecting with customers during business hours, or a few hours a day.

DOUBLE SHIFT

$150

/hour
80 hrs / wk

Need to cover two shifts? Schedule 80 hrs a week and be there more often for your prospects and customers.

DAYS & WEEKENDS

$110

/hour
128 hrs / wk

Busy evenings and weekends? or 18+/hrs a day? Schedule 128/hrs a week, and we'll be there for you.

BEST VALUE

$1

/hour
24x7-365

The plan that made us famous — at an unbeatable $1/hr, we've got you covered 24x7-365. Your customers are going to love you.

Full Time

Schedule up to 40 hrs a week — perfect for connecting with customers during business hours, or a few hours a day.
$ 2
20 per hour
  • 40 hours a week

Double Shift

Need to cover two shifts? Schedule 80 hrs a week and be there more often for your prospects and customers.
$ 1
50 per hour
  • 80 hours a week

Days & Weekends

Busy evenings and weekends? or 18+/hrs a day? Schedule 128/hrs a week, and we'll be there for you.
$ 1
10 per hour
  • 128 hours a week

24x7-365

The plan that made us famous — at an unbeatable $1/hr, we've got you covered 24x7-365. Your customers are going to love you.
$ 1
per hour
  • 24x7
Best Value

Learn more and request a FREE 7-day Trial

Here’s how the Live Agent service works:

STEP 1

We’ll create a group chat in your dashboard and select a group of agents to get to know your business and respond to chats the way you respond to chats

STEP 2

Use the Agent Scheduler to set times for answering the chat. Agents can search all resources available to them, including past chats, to answer new queries.

STEP 3

Your agents collect contact details and answer the chat. If an Agent cannot find the answer, they will assign a ticket to the team member who can.

STEP 4

After a ticket has received a response, we update your Knowledge Base. The next time we receive that question, we can respond immediately with the answer.

Speak with a Hired Agent Specialist

tawk.to is an incredible help, it gets more customers in here ... not a lot of people like to pick up the phone and make a simple phone call anymore.
― Katie Robinson, All Car Shop, Virtual Assistant service by tawk.to

Virtual Assistant service by tawk.to

Your done-for-you business support solution

Are you performing repetitive tasks that could be outsourced instead? A tawk.to Virtual Assistant (VA) is a highly skilled professional providing business support services. You save money while completing work faster, better and at a lower cost. Reclaim your time and work on your business, not in your business.

Here are some of the services tawk.to Virtual Assistants provide:

Your VA will have extensive customer service experience and a strong command of the English language, both written and spoken. The VA can be recruited for both inbound and outbound phone-based roles.

This is a month-by-month service. You can upgrade, downgrade or cancel the service by providing a one-month notice period. Please note: the final price point is affected by both the number of hours and the tasks/skill sets required of your VA.

Help me reclaim my time

Our standard plans in US Dollars:

ON DEMAND

$15

/hour
1 hr blocks

Have a deadline to meet? Need help just catching up? Hire a VA to help streamline your day!

5 HOURS / WEEK

$225

/Month
5+ hrs / wk

Need help with the weekly tasks that nobody has time for? Hire a VA to help keep you on track!

HALF TIME

$750

/Month
20+ hrs / wk

Business is good. Work is piling up. Need someone you can rely on to get things done? Hire a Dedicated VA!

BEST VALUE
FULL TIME

$1200

/Month
40+ hrs / wk

Need someone who will learn to understand your business as well as you do? Hire a Dedicated VA you can trust!

On Demand

Have a deadline to meet? Need help just catching up? Hire a VA to help streamline your day!
$ 15
Hour
  • 1 hour blocks

5 Hours / Week

Need help with the weekly tasks that nobody has time for? Hire a VA to help keep you on track!
$ 225
Month
  • 5+ hrs a week

Half Time

Business is good. Work is piling up. Need someone you can rely on to get things done? Hire a Dedicated VA!
$ 750
Month
  • 20+ hrs a week

Full Time

Need someone who will learn to understand your business as well as you do? Hire a Dedicated VA you can trust!
$ 1200
Month
  • 40+ hrs a week
Best Value

Have questions before you hire a VA?

Here’s how the tawk.to Virtual Assistant service works:

STEP 1

Let us know what you’re looking for. Your VA will be recruited specifically to the requirements you submit. Need certain skills and experience? We can help!

STEP 2

We’ll pre-screen and make sure the VA meets your requirements, has great communication skills, and has a reliable internet connection.

STEP 3

Once we’ve narrowed the list, it’s your turn to meet the most qualified candidates via a video call. This way, you get to make the final decision. Let us know.

STEP 4

Agree on a schedule and discuss the best means of communication. Then arrange a day and time to onboard your VA. Congratulations — you’ve successfully delegated!

Learn more. Speak to a Virtual Assistant Specialist:

tawk.to allows me to think about other things and manage other parts of the business.
― Maciej Fita, Brandignity

Remove Branding

Put your brand first

The tawk.to Remove Branding Add-on brings all your communications under your own brand for a consistent experience. Now you can make the widget, emails and Knowledge Base truly your own with advanced customization and white label features.

Pricing:

$19.00/month (paid annually)
$29.00/month (paid monthly)

Video + Voice + Screensharing

Face-to-face communication in one click

Video + Voice + Screensharing by tawk.to lets your customers choose how they communicate with you in your widget. Backed by a robust, industry-leading Global Network Traversal service, “it just works” with nothing to install.

Fast, secure and high quality video between WebRTC enabled browsers allows your agents and visitors to switch fluidly between messaging, voice, video and screensharing. 

Discover how enhanced media creates positive experiences that turn customers into brand advocates.

$29.00/month (paid annually)

$49.00/month (paid monthly

Start Video + Voice + Screensharing in your widget today.

How will tawk.to help you grow your business?

Let us create a customer support solution tailored for your needs

Expand your service hours and never miss a chat with tawk.to’s Hired Agents:
Tell me more

Reclaim your time and do what matters with tawk.to’s Virtual Assistant services.
Learn more

Chat face-to-face and offer live demonstrations with Video + Voice + Screensharing
Show me how

Put your brand first with tawk.to’s Remove Branding Add-on
Learn more

Have questions about which services are the best fit for your business? Need a custom package? 

Let us assist you with a solution customized for your business goals. 

tawk.to has been a fantastic tool for us ... it has had a direct increase in sales and helped even from a project management perspective
― Derek De Betta, Managing Director

Over To You

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