{"id":14602,"date":"2018-11-08T15:03:45","date_gmt":"2018-11-08T15:03:45","guid":{"rendered":"https:\/\/www.tawk.to\/stories\/onsite-storage-solutions-an-entrepreneurial-success-story-built-through-necessity\/"},"modified":"2021-08-30T13:46:42","modified_gmt":"2021-08-30T13:46:42","slug":"onsite-storage-solutions-an-entrepreneurial-success-story-built-through-necessity","status":"publish","type":"page","link":"https:\/\/www.tawk.to\/ru\/stories\/onsite-storage-solutions-an-entrepreneurial-success-story-built-through-necessity\/","title":{"rendered":"\u0422\u0435\u0441\u0442"},"content":{"rendered":"\t\t
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Industry<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Onsite Storage Solutions<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Onsite Storage Solutions sells and rents new and used shipping containers world-wide.<\/p>\n

People often ask Gregg how he started his business, to which he says it was out of necessity — back in 2000 he found himself out of work, and needed to find a storage solution; after getting married and with a lot of hustle and grind Gregg and his wife went door to door selling one container at a time, operating from their kitchen table.<\/p>\n

Slowly as the business grew, Gregg started hiring and was always on the look out for new technologies to leverage what they do best — which is providing the best possible Customer Experience; which today, often means meeting their customers where they are; in messaging.<\/p>\n

That’s how they came across tawk.to, initially installing the free chat software they started experimenting and were amazed by the hundreds of chats.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"We started experimenting with chat.. and we were amazed, we started getting hundreds of chats - tawk.to ($1\/hr hired agents) has enabled us to be responsive, it's worked out well.\"<\/p>\n\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tGregg Schoenborn, CEO Onsite Storage Solutions<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tTweet<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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But what was happening is the business processes weren’t capable of keeping up with demand — that’s when they realized that tawk.to offered hired chat agents for just $1\/hr.<\/p>\n

\u201cWhen we were doing it ourselves, our ability to respond to chats in a timely fashion and you’re answering phone calls etc. — if you have a delay; you miss that opportunity — though with dedicated chat agents, you’re able to respond right away \u201c<\/i><\/h5>\n

Gregg Schoenborn, CEO
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\nOnsite Storage Solutions now delivers 24×7-365 live chat support for all pre and post-sales customer service, setting the benchmark for exemplary customer experience in the\u00a0onsite storage<\/a>\u00a0industry.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Do you have a story to share?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Share your own entrepreneurial journey and help build an inspiring collection of stories. We’ll film it then share it with the 5,000,000+ members of the tawk.to community. We’re excited to hear what you do with tawk.to to get closer to your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tShare Your Story<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

www.tawk.to Customer Stories: Onsite Storage Solutions — An entrepreneurial success story built through necessity<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14568,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14602","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/pages\/14602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/comments?post=14602"}],"version-history":[{"count":5,"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/pages\/14602\/revisions"}],"predecessor-version":[{"id":86515,"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/pages\/14602\/revisions\/86515"}],"up":[{"embeddable":true,"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/pages\/14568"}],"wp:attachment":[{"href":"https:\/\/www.tawk.to\/ru\/wp-json\/wp\/v2\/media?parent=14602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}