Using Messaging and Ticketing

Here is a video walkthrough of the messaging area in the tawk.to dashboard. Learn about ticketing and messaging with tawk.to

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How to Answer an Incoming Chat
Online, Away and Invisible Status
Viewing Chat History
Creating and Managing Shortcuts
Edit Your Tawk.to Account Settings
Editing Your Personal Profile Page
Creating and Managing Aliases
Enabling Desktop Notifications
Managing Sound Settings
Banning a Visitor
Disabling your Account

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Chat with us

The green widget you see below this text is the tawk.to visitor widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team when we are online. You can add a widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!

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