tawk.to is an Agent Centric chat application, which means every agent has their own account and you can share Properties. E.g. if you added a friend to one of your Properties, they would be able to see visitors on your website, and answer chats from them.
It’s easy to Invite New Agents or Manage Agents. Just Follow These Steps:
Click on the Admin Cog in the bottom left sidebar menu of the dashboard.
Select Property Members in the left column
Click on Invite Member on the top right.
Enter the email of the member you wish to invite and select the role of either admin or agent.
Agents will receive an email and must confirm the invitation for them to join and manage chats from your website or page.
If the invited member does not have an exisiting tawk.to account, they will be asked to sign-up before they can accept the invitation.
You can Modify an Agents status as Enabled or Disabled and designate their role as either an Admin or Agent.
The green widget you see below this text is the tawk.to visitor widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team when we are online. You can add a widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!