The Direct chat link allows you to add a special link to your website that will make your selected Widget open in a new browser window.
Direct chat link has two distinct benefits:
- It is useful when you don’t have access to add the embed code to a site
- It allows you to customise how the Widget link will look like. It can be just a link, it can be an image of your choice
To get The Direct chat link:
- Go to Admin
- From the Asset drop-down, select for which Widget you want to see the Direct link
- Copy the Direct Chat Link
- Format and add it to your website
Now all the benefits of live chat, are just a click away.