tawk.to is the world’s most widely used business chat application, with over 4M active business users globally. We are looking to hire a smart, reliable, and dedicated Content Virtual Event Assistant who will be responsible for assisting the Event Manager in executing the event content plan and strategy to meet and exceed the overall audience target.
If these Values struck a chord, then you may just be the next High Flyer we are looking for:
Family-oriented – You understand that family comes before work.
Honest – All we have in this world is our word.
Teachable – We do not expect you to know everything, you just have to be willing to learn and grow.
Loyal – Customers will come and go, but our team sticks around for a reason.
Reliable – You are the type of person that your friends and family know they can rely on.
Job Responsibilities
- Work with event and editorial teams to produce quality newsletter and web content daily
- Proof reading blog content submitted by exhibitors and sponsors
- Analyze SEO and trends in our web traffic to optimize content performance
- Setup and broadcast daily newsletters
- Provide a high level of customer service at all times to all members and stakeholders
- Work closely with sales teams to meet exhibitors and sponsors expectations for engagement with travel agents and consumers towards acquiring new travel agent clients and generating consumer bookings.
- Providing backup support for Consumers, Travel Agents, Exhibitors, Sponsors and Partners Support Team
- Other duties as assigned
Job Qualifications
- Minimum two years’ experience in producing and broadcasting newsletters
- Minimum two years’ experience in website content management, using content management systems e.g. WordPress
- Excellent business writing style (both content and copywriting)
- Ability to change approach and tailor different messaging depending on different audiences
- Excellent interpersonal skills
- Experienced user of digital communication platforms
- Ability to work calmly under pressure
- Good customer service ethos
- Excellent spoken and written English
- Reliable and well organized
- Ideally with B2B event experience and interest in travel and tourism
- Good customer service ethos
- Excellent spoken and written English
- Reliable and well organized
- Ideally with B2B event experience and interest in travel and tourism
Others
- Amenable to work on US and/or UK hours
- Amenable to work on shifting schedules
- Amenable to work in PH Holidays
- Amenable to work during weekends
Basic Technical Requirements
- Your own laptop/desktop PC with the following minimum specs: i3 5th gen and above/AMD equivalent; 8GB RAM; Mozilla or Chrome installed
- A consistent and stable internet connection of at least 10MBPS with a backup internet connection
- A quiet and dedicated workspace at home