tawk.to is the world’s most widely used business chat application, with over 5,000,000 active business users globally. We are looking to hire a smart, reliable and dedicated Account Manager for one of our clients. You need to know how to get along with just about anyone you meet, oversee client-customer relationships and build strategies to achieve objectives for each customer. You will lead every part of the client’s team – from the PPC consultants to the technical experts – to deliver excellent results and make sure the client hits their deadlines.

If these values strike a chord, then you may just be the next High Flyer we are looking for:

Family-oriented — you understand that family comes before work

Honest — all we have in this world is our word

Teachable — we do not expect you to know everything; you just have to be willing to learn and grow

Loyal — customers will come and go, but our team sticks around for a reason

Reliable — you are the type of person that your friends and family know they can rely on

Job Responsibilities

• You’ll work alongside a strategist to serve various clients, manage expectations, and execute various digital marketing projects, including SEO, SEM/PPC, Email Marketing, etc.
• You’ll coordinate with every group to keep projects moving forward and execute your strategy
• You’ll act as a trusted advisor to clients and become an extension of the customer’s team as you successfully establish relationships wide and high throughout the organization
• You’ll communicate critical customer concerns and use your understanding of performance marketing to provide recommendations and establish proper expectations
• You’ll be working closely with clients, so being able to speak openly and honestly with them while having a personable and trustworthy relationship is key
• You’ll provide insightful and high-quality reports to your clients on a regular basis
• You’ll identify upsell opportunities and assist in renewing and expanding customer contracts

Job Qualifications

• Someone who is personable – you’re fun, you’re amiable, you’re organized, and you have solid communication skills
• A team player who cares deeply about your client
• Someone with excellent communication skills — whether you’re writing a quick email or hopping on a 30-min call, you get your point across quickly and clearly
• A lifetime learner who is obsessed with marketing and getting results — you are always improving your knowledge and experience
• A problem-solver with critical thinking skills and obsessive attention to detail
• Someone who is accountable, resilient and honest
• Someone who is disciplined and can work autonomously without hand-holding
• Someone who can hit the ground running with a strong background in SEO/PPC/E-Commerce

Other

• Amenable to work during US business hours
• Amenable to work on shifting schedules
• Amenable to work on PH Holidays
• Amenable to work during weekends
• Can start ASAP
• Preferably, someone with no current work commitments
• Amenable to start part-time

Basic Technical Requirements

• Your own laptop/desktop PC with the following minimum specs: i3 5th gen and above/AMD equivalent; 8GB RAM; Mozilla or Chrome installed
• A consistent and stable internet connection of at least 10Mbps with a backup internet connection
• A quiet and dedicated workspace at home